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Teamwork Makes the Dream Work: Community Team Onboarding

Nov 15th, 2021
  • Community Author

    Community Author


So you've hired your community team — what do you do next?

Holly Firestone, Vice President of Community at Venafi, shared some tips for onboarding a new team member.

  • Build them a welcome basket or other unique experience.
  • Make an internal announcement highlighting their arrival.
  • Create a new hire buddy system.
  • Clearly prioritize focused training as they begin.
  • Build a full training plan.
  • Identify the best methods of communication for each new hire.
  • Be clear about parameters, reviews, and approval processes.
  • Celebrate small wins.

Holly's a fountain of community knowledge. Check out more details on how she's worked through the above in her full blog post.