# Outreach - Research Comparison How does Outreach compare to Common Room? - Website: https://outreach.ai - Updated: 2026-10-28 - Status: partner - Web version: https://www.commonroom.io/compare/outreach/ai/ ## Summary AI-powered revenue workflow platform orchestrating sales engagement, deal management, conversation intelligence, and forecasting to help B2B teams generate pipeline and close deals. ## Company info - **Funding:** $489M (Series G, $200M, June 2021) - **Founded:** 2014 - **Team:** 1400-4500 ## Critical Notes - Pivot to Agentic AI: hire AI agents, not rent software - Kaia: AI joins live calls, transcribes, surfaces real-time competitive intel and objection handling - $4.4B valuation after $200M Series G (2021) - Hybrid pricing: per-seat base fee plus consumption-based AI credits - Pioneer of sales engagement, expanded to full revenue orchestration ## Key Features - Sales engagement and multi-channel sequencing - Deal management and Mutual Action Plans - Conversation intelligence with real-time call coaching - Rep coaching and performance analytics - Deal insights and risk scoring - Pipeline management and visibility - AI-powered sales forecasting - Agentic AI workflows for automated research and personalized messaging ## Details B2B SaaS leader in sales engagement, revenue intelligence and revenue orchestration. Founded 2014 by Manny Medina, Gordon Hempton, Andrew Kinzer, Wes Hather. ~$300M ARR, ~950K monthly visits, ~83K LinkedIn followers. Sales-led: custom pricing, seat plus AI credits, demo-request only. Not product-led, not open source. Execution and forecasting layer, not buyer-intelligence layer; sits downstream of signal/identity platforms. Overlaps with Zoom Revenue Accelerator in engagement, conversation intelligence, forecasting. ## Signals compared to Common Room ### 1st Party - Included: Salesforce, HubSpot, Microsoft Dynamics 365 CRM sync (as often as every 10 min); Gmail/Outlook via Outreach Everywhere; Aircall; Gong; automatic email, call, meeting logging to CRM - Missing: No website visitor de-anonymization; no product usage ingestion; no marketing automation, paid ads, customer success or support ingestion; CRM sync polled, not real-time ### 2nd Party - Included: LinkedIn Sales Navigator execution (profiles, posts, connects, InMail); Intercom and Drift chat events - Missing: No listening; no GitHub, social, community forum, review site or event signals ### 3rd Party - Included: ZoomInfo, Apollo, Clay enrichment; 6sense, Bombora intent; DocuSign; ZeroBounce - Missing: All bring-your-own-contract; no native job listings, news, technographics or intent; no G2, TechTarget, Scarf, Toplyne ### Custom - Included: REST API, webhooks, Zapier, Make, CSV import; Snowflake/BigQuery export (enterprise tier) - Missing: Warehouse export only; cannot ingest product usage or warehouse data as signals 1st: CRM sync (Salesforce, HubSpot, Dynamics 365), Gmail/Outlook, Aircall, Gong, auto activity logging. 2nd: LinkedIn Sales Navigator, Intercom, Drift. 3rd: ZoomInfo, Apollo, Clay, 6sense, Bombora, DocuSign, ZeroBounce. Custom: REST API, webhooks, Zapier, Make, CSV, Snowflake/BigQuery export (enterprise). Gaps: no visitor de-anonymization, product usage ingestion, or community/social/review listening. ## Identity compared to Common Room ### Enrichment - Included: Smart Data Enrichment via ZoomInfo, SalesIntel, LeadIQ; firmographics, technographics, contacts, intent signals; daily/weekly/monthly refresh - Missing: No native contact database; no multi-provider waterfall; no AI quality control; separate vendor contracts ### AI Powered - Included: AI Reply Detection appends new email or creates colleague record; Prospecting Agent auto-enrolls ICP matches - Missing: Only works on identities already in CRM; no handle/social matching; no net-new discovery ### Identity - Included: Exact-match on email, LinkedIn URL, domain; relies on CRM mapping for dedup - Missing: No identity resolution engine; no fuzzy/semantic matching; no cross-list resolution; requires strict CRM hygiene to avoid duplicate outreach Exact-match identity (email, LinkedIn URL, domain) relying on CRM mapping; no fuzzy matching or cross-list resolution. Smart Data Enrichment via third-party vendors, no native database or waterfall; refresh daily/weekly/monthly. AI Reply Detection handles new addresses and forwards; Prospecting Agent enrolls ICP matches already in CRM. ## Automation compared to Common Room ### Combine - Included: Email, call, meeting, CRM combined for deal health and agent context - Missing: Internal signals only; no web intent, product usage, community, open-source, review or news ### Score - Included: ML Deal Health score; Buyer Sentiment; Account/Intent score; Engagement score - Missing: Pre-built, black-box; engagement based on opens/clicks/replies; intent needs 6sense/Bombora; no custom scoring ### AI Message - Included: Agentic drafting, objection handling, content generation; Kaia in-call content - Missing: Context limited to CRM and paid enrichment; no community, repo or usage personalization ### AI Research - Included: Research Agent writes findings to account fields on recurring schedule - Missing: Web/vendor data only; no first-party or community context Workflows: triggers, conditions, actions; Scheduled Workflows for agents. Alerts: champion job change, browser push. Combines email, call, meeting, CRM. Scores: Deal Health, Buyer Sentiment, Account/Intent, Engagement. AI Message: agentic drafting and objection handling. Research Agent updates account fields on schedule. No workbench. ## Support compared to Common Room ### Systems - Included: support.outreach.io (Zendesk to Freshdesk); support@outreach.io; status page; Outreach University Live webinars - Missing: None noted ### Content - Included: Knowledge base; Outreach University with proctored admin certification; Success Center 60-day checklists; developer docs; monthly release notes; video library - Missing: Certification depth implies need for dedicated admin ### Community - Included: Weekly Outreach University Live Q&A; certification showcase on LinkedIn - Missing: No peer forum; no public template exchange ...