{"componentChunkName":"component---src-templates-compete-db-md-js","path":"/compare/orum/ai/md/","result":{"data":{"doc":{"id":"a0fdeed6-ac7f-5c76-b6da-8dfc6690130b","title":"Orum","createdAt":"2026-10-28T23:32:00.000Z","properties":{"Domain":{"value":"https://orum.com"},"Product":{"value":{"name":"AI SDR"}},"Market":{"value":{"name":"Enterprise"}},"Status":{"value":{"name":"watch"}},"Summary":{"value":"AI-powered sales dialer that automates outbound calling, detects live answers, and provides AI coaching to help sales teams increase live conversations and book more meetings."},"Tag":{"value":"AI Sales Dialer With a Crew of Agents Behind Every Rep"},"Funding":{"value":"73.2"},"Founded":{"value":"2018"},"Team":{"value":"167"},"Details":{"value":"Orum is an AI-powered sales dialer at orum.com, distinct from the unrelated fintech of the same name. Team ~167 (160-170), mostly remote, HQ Austin, Texas. Raised $73.2M over four rounds; latest $22M Series B (Nov 2022); $25M Series A (2021) led by Craft Ventures. Founded 2018 by Jason Dorfman and Karthik Viswanathan. Est. revenue $25M-$29M/yr. ~178,000 monthly web visits, ~49,000 LinkedIn followers. Industry: B2B SaaS, sales technology, sales enablement. Sales-led only: no self-serve, free trial, freemium, or public pricing; demo required; billed annually per user with reported 9-seat minimum; dedicated implementation, onboarding, and CSM support. Not product-led, not open source. Execution tool, not buyer intelligence: reps must bring their own lists. Strength: Coach AI (scorecards, roleplay, whisper coaching)."},"Features_List":{"value":"- Parallel Dialing\n- AI Voicemail Drop\n- Live Answer Detection\n- Scout AI Number Verification\n- Coach AI Call Listening and Scorecards\n- CRM and SEP Integrations\n- International Calling\n- Number Rotation and Reputation Monitoring"},"Critical":{"value":"- Pioneered parallel dialing: up to 10 numbers simultaneously\n- Proprietary telephony stack (no Twilio), median connect under 1 second\n- Carrier spam-flagging risk of parallel dialing; mitigated with dynamic call routing and automated number rotation\n- Too expensive and restrictive for small businesses due to 9-seat minimum"},"Signals___1st_Party":{"value":"IN: Native bi-directional sync with Salesforce, HubSpot, Outreach, Salesloft, Apollo, Gong Engage; pulls call lists in, pushes call activity, dispositions, recordings out\nOUT: No website visitor tracking, product usage or data warehouse, Marketo, paid ads, chat/support, customer success, Zoom Engage/Dialer; CRM/SEP used only as call list source"},"Signals___2nd_Party":{"value":"IN: none\nOUT: No GitHub, social listening, communities, G2, events, Shopify"},"Signals___3rd_Party":{"value":"IN: none\nOUT: No job changes, hiring trends, news, technographics, intent providers; no account-level intent"},"Signals___Custom":{"value":"IN: CSV upload (Google/Microsoft formats); outbound-only webhook sending JSON call metadata on logged calls\nOUT: No public REST API, developer portal, Zapier, Google Sheets, inbound webhooks"},"P360___Enrichment":{"value":"IN: Scout Agentic Phone Number Enrichment; appends/replaces numbers, verified by real connect outcomes; 10+ data sources\nOUT: Phone only; no email, job details, firmographics, prospect directory; 200 credits/rep/month on Ascend plan"},"P360___AI_powered":{"value":"IN: Agent autonomously picks trusted data source and writes back to CRM; Boost Connect ranks numbers by live-pickup likelihood using time zone and connect history\nOUT: No AI identity matching across sources, no auto-enrichment on discovery"},"P360___Identity":{"value":"IN: Phone number resolution only; picks most dialable number using CRM data, 10+ vendors, 2B+ historical calls\nOUT: No person-level identity resolution, contact merging, de-anonymization, social matching"},"Auto___Combine":{"value":"IN: none\nOUT: No signal combining; only call outcome signal"},"Auto___Score":{"value":"IN: AI Scorecards rate reps 0-5 on opener, discovery, objection handling, tone\nOUT: No contact or organization scoring, no custom scoring models"},"Auto___AI_Message":{"value":"IN: none\nOUT: No AI-generated outreach; voicemail drop is pre-recorded audio"},"Auto___AI_Research":{"value":"IN: none\nOUT: No account research, prompt library, or org Q&A"},"Signals":{"value":"1st Party: Native integrations with Salesforce, HubSpot, Outreach, Salesloft, Apollo, Gong Engage. Reps pull contact lists and reports to start dialing; activity data, dispositions, recordings sync back automatically (bi-directional).\n2nd Party: none.\n3rd Party: none.\nCustom: Manual CSV upload (Google and Microsoft formats) builds call lists. No public REST API, developer portal, or Zapier. Outbound-only webhook sends JSON payloads with call metadata and dispositions to external endpoints when a rep logs a call, enabling sync to homegrown systems and custom CRMs."},"Identity":{"value":"Identity: No B2B identity resolution such as visitor de-anonymization or Person360 tracking. Only phone number resolution, combining CRM records, 10+ third-party sources, and signals from 2B+ historical calls to find the most accurate dialable number.\nEnrichment: Scout Agentic Phone Number Enrichment appends missing or replaces bad numbers. Pulls 10+ third-party sources into one clean output. Ascend plan includes 200 credits per rep per month. Specialty: outcome data from billions of calls verifies a number actually connects, beyond static vendor lookups.\nAI Powered: Agentic AI powers Scout; agent decides which sources to trust, when to enrich, and what to write back to CRM. Boost Connect ranks numbers most likely to reach a live human using signals, connect history, and time zones."},"Automation":{"value":"Workbench: Dedicated calling workspace and Virtual Salesfloor recreating in-person sales floor for remote teams; reps work call tasks, lists, sequences loaded from CRM/SEP.\nWorkflow: Automated call workflows with AI live-human detection; identifies human, voicemail, dial tree, or screener; auto drops voicemails, dispositions non-human answers, logs activity, advances cadences; connects rep only on live human.\nAlert: unsure.\nCombine: none.\nScore: none for contacts or organizations; AI Scorecards score rep calls 0-5 on opener, discovery, objection handling, tone.\nAI Message: none.\nAI Research: none."},"Support___Systems":{"value":"IN: support.orum.com on DevRev (migrated from Zendesk); in-app widget with AI self-service and ticket tracking; phone support\nOUT: unsure"},"Support___Content":{"value":"IN: Help center (Getting Started to Security & Compliance), Orum 101 videos, YouTube walkthroughs, live training, leader templates, dials calculator, 7-step seller quickstart, AI roleplay and scorecards\nOUT: unsure"},"Support___Community":{"value":"IN: none\nOUT: No public forum, templates marketplace, user profiles; Virtual Salesfloor is internal product feature"}}}},"pageContext":{"id":"a0fdeed6-ac7f-5c76-b6da-8dfc6690130b"}},"staticQueryHashes":[]}