Forum integration

Discourse + Common Room

Connect Discourse to import all topics, posts, and replies from your community members.

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Get full context on your Discourse members

Common Room’s intelligent profile enrichment automatically creates a single, unified profile of each member across all of your community sources.

Stay on top of activity in your community

Common Room automatically pulls in all Discourse activity in your community and applies intelligent auto-tags, so you can easily find and respond to high-priority posts.

See all of the organizations in your community

Common Room lets you see all of the organizations in your community, their most active member, and which teammate has the best relationship with them for outreach.

integration screenshot

Discourse integration

Category

Forum

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Common Room's integration with Discourse offers robust analytics and intelligent insights so you can scale and measure your impact.

Common Room creates a profile for every participant in your Discourse community and an activity for each message, allowing you to see when they joined, the channels they are more active in, the messages they post, and their replies and reactions to other posts.

Using Common Room

Once you’ve connected Discourse, you can use Common Room’s intelligent features to unlock powerful insights and scale your impact.

  • See what your members are talking about with topics: Topics are intelligently detected using AI-powered natural language processing and allow you to easily see what your community is talking about, how they feel about it, and which topics are trending over time.
  • Measure the health of your community: Common Room comes with pre-built and fully customizable reporting, so you can track community responsiveness and engagement per channel.
  • Find, nurture, and reward your superfans: Impact points provide a data-driven way to find your most impactful members. You can use segments to create cohorts of product champions and collaborate with your team.

About Discourse

Discourse is a modern forum platform. Users participate in asynchronous online discussions, which then form a library of content created by the community that is discoverable by other members (including via search engines).

Ready to get started? Join thousands of communities powered by Common Room.