Community is where discovery
Ready to make your community a strategic advantage?
Common Room provides real-time intelligence, context, workflow automation, and cross-organizational insights to transform customer relationships and turn community into a powerful growth engine.
Your community is everywhere, but it's easy to feel like you're in the dark when trying to extract actionable insights and measure community outcomes.
Shine a light on your community and your growth with Common Room.
For community teams
Common Room pairs machine learning powered insights and enrichment with powerful engagement and reporting tools to help you build, manage, and measure strong communities.
Get actionable insights with real-time community intelligenceSee your entire community across platforms with enriched unified member profiles including activities, impact, and sentiment.
See everything that matters in one viewTrack the topics, discussions, and activities that are impacting your community so you can take informed action.
Create more engagement with less workAutomate engagement with context to deliver the right message at the right time to the right people.
Don’t just explain your team’s impact, show it.Customizable automated reporting helps you keep track of your community health and your team’s impact in the community and on the business.
“Since switching to Common Room’s welcome message workflow, not only do I get more replies from new members, but they’re introducing themselves to our full community a lot more too.”
“Workflows from Common Room saves the team time and helps our new members get what they need from our community. We’ve seen increased member engagement and better community retention.”
Technical Community Manager, Harness
“Growing and managing a community is a huge undertaking. Common Room is like having another member on my team.”
Head of Ecosystem, Moov
For DevRel teams
Common Room provides intelligent insights, automated workflows, and custom reporting, so you can scale and measure your impact.
Activate your championsIdentify current and emerging champions then nurture, amplify, and recognize them.
Inform your user-led roadmapGet a holistic view of what your community wants and needs to help build products your customers love (and keep loving).
Improve your user experienceAmplify community-led support and best practice sharing to improve your user experience and help them get full value out of your product.
Go to where your users areCombine user attributes with geolocation data to build and execute your meet-up and event plans.
“We had nearly 1000 new members join our Platform Engineering community last month. With Common Room Workflows, we were able to individually welcome and kick off a personal relationship with each one.”
“It’s really important for the Community, as it scales, to be present across multiple channels. We chose Common Room for the ability to see it all in one place and understand what’s happening across them all.”
Director of Community, dbt Labs
“Common Room and the team behind it really feel like partners in our community growth. It’s the first time I’ve ever felt like I have a dedicated software team thinking about our needs and sharing their knowledge.”
For go-to-market teams
Common Room connects community outcomes and go–to–market motions to improve prospecting, lead qualification, and pipeline velocity.
Get actionable insights with real-time community intelligenceIncrease velocity, forecast accuracy, and sales efficiency by combining business and community data to get a 360º view of your pipeline.
Know your prospects before your CRM doesLeverage community activity and high-intent signals to identify potential customers and improve prospecting and lead scoring.
Get a complete view of the customer lifecycleIntegrate Common Room with your CRM to understand your community-led growth patterns and insights to improve your GTM motions.
Accelerate your pipelineAccelerate deal velocity and seller efficiency with a dynamic, real-time 360º view of your high-intent prospects and upsell opportunities inside your CRM.
“Common Room provides the necessary infrastructure for teams across Atlassian to scale their customer engagement efforts in a coordinated and customer-centric fashion.”
Head of Global Community & Customer Advocacy, Atlassian Community
“Common Room is the command center for the Temporal community. We love being able to get an overview of user activity at an individual and organizational level.”
“Common Room empowers us to take action in a very direct way that clearly ladders up to the success of our business and, most importantly, the success of Asana’s customers.”
Head of Global Engagement Marketing, Asana