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Stay ahead of trending conversations, new members to greet, and where to focus your time to have the greatest impact.
Surface early signals about key organizations engaging in your community. Know the right time and ways to nurture new accounts and grow within existing ones.
View all information — community activity, product usage, and internal notes — to recognize members as individuals and create lasting relationships.
Find and create segments of similar members to streamline outreach programs, then scale your engagement to provide a personalized experience for all community members.
Spend your time where it counts. Share ready-to-use reports to demonstrate the impact of your community and easily identify which programs are driving the most results.
Create custom reports to uncover how your community initiatives affect engagement, retention, and more.
Find, organize, and share feedback or content from your community.
Capture and share context so teammates can build on existing relationships or find members relevant to their work.
The only thing more important than protecting your company’s information is protecting your community’s. Both are of utmost importance to us.
Data protectionYour data is always encrypted in-transit and at-rest. But don’t just take our word for it: we work with external partners to independently audit our security protocols.
Enterprise-grade reliabilityWe keep the lights on so you can do the same for your community. We already support communities of 1.5M+ members and offer a 99% uptime SLA.
Global complianceWe’re committed to the privacy of your data and ensuring you meet compliance requirements. We’re SOC2 Type I and Type II certified and adhere to GDPR and CCPA regulations.