Connect inSided to take action based on customer questions, conversations, ideas, and articles in your community.
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Common Room’s integration with inSided allows you to connect customer support and community data.
Common Room creates a profile for everyone that interacts with you on Intercom and an activity for each question, conversation, idea, and article.
Once you’ve connected inSided, you can use Common Room’s intelligent features to unlock powerful insights and scale your impact.
inSided by Gainsight is a customer success community platform that helps teams improve customer engagement and retention through community. It includes a central engagement platform with a knowledge base as well as product feedback and communication capabilities.