Common Room’s intelligent profile enrichment automatically creates a single, unified profile of each member across all of your community sources.
Common Room automatically pulls in all inSided activity in your community and applies intelligent auto-tags, so you can easily find and respond to high-priority conversations.
Common Room lets you see all of the organizations in your community, their most active member, and which teammate has the best relationship with them for outreach.
inSided integrationRead our docs
Common Room’s integration with inSided allows you to connect customer support and community data.
Common Room creates a profile for everyone that interacts with you on Intercom and an activity for each question, conversation, idea, and article.
Once you’ve connected inSided, you can use Common Room’s intelligent features to unlock powerful insights and scale your impact.
inSided by Gainsight is a customer success community platform that helps teams improve customer engagement and retention through community. It includes a central engagement platform with a knowledge base as well as product feedback and communication capabilities.