Community teams

Fuel your community-led flywheel

Unify all community activity and identities across Slack, Discord, Linkedin, GitHub, and more—all in one place to fuel community growth and performance.

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Nurture and grow your community channels

Common Room seamlessly unifies and enriches signals across dozens of community and social channels—from Slack to GitHub to Linkedin and beyond—and ties it to a real person. Community and DevRel teams get a 360-degree view of their community so teams can efficiently and effectively engage, measure impact, and fuel growth.

Your community source of truth

Surface and prioritize community champions

Reveal who is active across your community or dev-centric channels—Slack, Discord, GitHub, Stack Overflow, Discourse, and dozens more. Automatically track and tag top community champions or potential content creators using Impact Points and custom tagging tied to specific interactions and attributes.

Auto-magic community engagement

Automate verification and onboarding

Put onboarding on autopilot and send bulk messages based on actions, firmographics, and hundreds of other traits and signals to activate your community. Automatically verify Discord users by email with a super simple verification bot.

Connect effort to impact

Discover trending topics to foster discussion

Auto-detect signals from the community, such as topics of interest, bugs, questions, and feedback to engage your community and foster stronger relationships with contextual insights.

Connect effort to impact

Triage without the trauma

Stop jumping from one tab to the next to assist with customer support. Stack rank your burn-down list by type of issue, user persona, time without a response, and hundreds of other filters to prioritize issues and comments.

Connect effort to impact

Connect effort to business impact

Monitor community growth and engagement across channels in one view. Sync with your CRM or data warehouse to attribute community activities to pipeline, product adoption, or customer support interactions.

Connect effort to impact

Strengthen cross-team collaboration

Integrate sales, support, and marketing teams into your community process with shared data and analytics. Confidently share high-intent community members with sales using custom rules and AI-based lead scoring. Provide marketing with location analytics for event planning and more.

Connect effort to impact

Get notified on key actions

Customize alerting and notification rules for activity on specific accounts or segments. Get real time notifications via Slack or email when a new member joins or when sentiment is publicly shared in community channels.

Testimonials

What our customers have to say

"Common Room provides the necessary infrastructure for teams across Atlassian to scale their customer engagement efforts in a coordinated and customer-centric fashion."

  • Stephanie Grice

    Stephanie Grice

    Vice President of Community and Learning

    Atlassian Community logo

"We chose Common Room for the ability to see our member activity all in one place and understand what’s happening across all community channels."

  • Anna Filippova

    Anna Filippova

    Senior Director of Data

    dbt Labs logo

"Growing and managing a community is a huge undertaking. Common Room is like having another member on my team."

  • Jared Jones

    Jared Jones

    Head of Ecosystem

    Moov logo
rocket ship blasting off

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