Business data integration

Salesforce + Common Room

Connect Salesforce to view relevant customer data like opportunity details, revenue, and more.

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Get full context on your customers

Common Room’s intelligent profile enrichment automatically creates a single, unified profile of each member across all of your community sources.

Connect business and community data

Combine Common Room’s intelligent community insights with customer data to better understand your pipeline, accelerate deals, and grow your business.

See all of the organizations in your community

Common Room lets you see all of the organizations in your community, their most active member, and which teammate has the best relationship with them for outreach.

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Salesforce integration

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By connecting Salesforce, you can combine intelligent community insights with customer data to expand your pipeline, accelerate deals, and grow your business.

By bringing customer data like lead status and lifecycle stage into your Room, you can measure the impact of community on your business, see which leads are already engaged in your community, and whether your members are community-qualified leads.

Using Common Room

Once your CRM is connected, you can use Common Room to see a holistic view of the end-to-end user journey.

  • Get a 360-degree view of your pipeline: By connecting community and customer data, you can use actionable insights to increase velocity, forecast accuracy, and sales efficiency.
  • Measure community impact on your business: With Common Room’s pre-built and fully-customizable reports, you can measure the impact of your community on your business to inform investments.
  • Send community-qualified leads to your sales teams: Using the fully-customizable community-qualified tag, you signal qualified leads in your community for your sales reps to take action on.

About Salesforce

Salesforce is a leading CRM platform designed to help businesses find more prospects, close more deals, and provide customers with amazing service. Its suite of products unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information.

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