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Intro to Team Alerts

In this lesson, we’ll cover what team alerts are, how they work, how to use pre-built and create custom team alerts, and finally how to manage team alerts. For many companies, the community is where customers often look for support, to leave feedback, or even to onboard when they’re first evaluating a product. This means that your ability to discover, understand, and respond to community events is critical. With team alerts, you can set up custom and pre-configured alerts that pipe directly to an internal Slack channel, where you and your teams can proactively track, manage, and respond to notable happenings across your community in real-time.


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