Custom integration

Common Room allows you to use our API to programmatically import new member or activity data, so you can create a source of truth for your community.

Common Room creates a profile for every member added via API and will automatically merge with existing profiles in your Room if there is a duplicate. This allows you to easily see when members first joined your community, all of their activity, and the other channels they engage with you.

Using Common Room

Once you’ve imported data with our API, you can use Common Room’s intelligent features to unlock powerful insights and scale your impact.

• See what your members are talking about with topics: Topics are intelligently detected using AI-powered natural language processing and allow you to easily see what your community is talking about, how they feel about it, and which topics are trending over time.
• Measure the health of your community: Common Room comes with pre-built and fully customizable reporting, so you can track community membership, engagement, and sentiment.
• Find, nurture, and reward your superfans: Impact points provide a data-driven way to find your most impactful members. You can use segments to create cohorts of product champions and collaborate with your team.

About our API

The Common Room Community API is a REST API for accessing community-scoped resources to allow users to connect with their community members wherever they are.