View conversations and messages from Intercom to ensure community members are supported.
Common Room’s intelligent profile enrichment automatically creates a single, unified profile of each member across all of your community sources.
Common Room automatically pulls in all Intercom activity in your community and applies intelligent auto-tags, so you can easily find and respond to high-priority messages.
Common Room lets you see all of the organizations in your community, their most active member, and which teammate has the best relationship with them for outreach.
Intercom integration
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Common Room’s integration with Intercom allows you to connect customer support and community data.
Common Room creates a profile for everyone that interacts with you on Intercom and an activity for each conversation and message.
Once you’ve connected Intercom, you can use Common Room’s intelligent features to unlock powerful insights and scale your impact.
Intercom is an all-in-one customer communications platform that helps companies build stronger customer relationships. Intercom offers solutions for sales, marketing, and support teams to work together to convert prospects into paying customers, engage customers throughout their journey, and provide support.
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