Chat integration

Slack + Common Room

Connect your Slack workspace to take action on new members that join and all messages in public channels.

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Get full context on your Slack members

Common Room’s intelligent profile enrichment automatically creates a single, unified profile of each member across all of your community sources.

Stay on top of activity in your community

Common Room automatically pulls in all Slack activity in your community and applies intelligent auto-tags, so you can easily find and respond to high-priority messages.

See all of the organizations in your community

Common Room lets you see all of the organizations in your community, their most active member, and which teammate has the best relationship with them for outreach.

integration screenshot

Slack integration



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Common Room's integration with Slack offers robust analytics and workflows that allow you to do more with less.

Common Room creates a profile for every participant in your Slack community and an activity for each message, allowing you to see when they joined, the channels they are more active in, the messages they post, and their replies and reactions to other posts.

Using Common Room

Once you connect your Slack Workspace, you can use Common Room’s intelligent features to unlock powerful insights and automate outreach to your community.

  • See what your members are talking about with topics: Topics are intelligently detected using AI-powered natural language processing and allow you to easily see what your community is talking about, how they feel about it, and which topics are trending over time.
  • Automate engagement campaigns: With workflows, you can send automated messages via Slack DMs to your members to welcome new members, re-engage inactive ones, and more.
  • Measure the health of your Slack community: Common Room comes with pre-built and fully customizable reporting, so you can track community responsiveness and engagement per channel.

About Slack

Slack is an instant messaging service for online communities. Users communicate with video calls, text messaging, media, and files in persistent chat rooms organized by topic, private groups, and direct messaging.

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