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Hey folks! Is there an ‘optimal’ time when communities should start thinking about analytics? Our team is just getting started.
It’s super important to always have a #random channel, you want folks to find your community to be a pleasant and engaging place to hang out, not just a ‘useful’ one.
Responsiveness is a key metric. And you have to consider where a community team sits within an org. Brand focuses on growing the audience, marketing on people entering the funnel, and support on answering questions.

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