5:00PM - 6:00PM UTC
Welcome to the Uncommon Book Club - a gathering place for learning from community authors. We're thrilled to feature three-time author Richard Millington to discuss his book, Build Your Community.
If you're one of the first 100 people to register, we'll send you a free Kindle version of the book.
What you'll learn
We'll focus conversation topics around a few key themes including attracting your first members, nurturing superusers, creating a community strategy, and taking the Gordon Ramsay approach to community building—pursuing fewer tactics to focus on deeper quality work and returns. We'll also be asking him questions submitted by the audience (that's you!), which you can include when you register.
Richard Millington is a three-time author and founder of FeverBee, a community consultancy that's helped 300+ organizations develop thriving communities.
In his book, Build Your Community, he shares the strategies, principles, and tactics he’s used to help clients like Apple, Facebook, and SAP build united, powerful online communities.
Build Your Community: Turn Your Connections Into a Powerful Online Community fuses proven principles from the world of psychology with user experience and design thinking. Through that fusion, Richard creates a foolproof approach for building a powerful customer community that helps you scale customer support, attract new customers, and gather indispensable feedback and knowledge.