Connect Common Room to ChatGPT
Last updated Nov 12th, 2026
This guide is for ChatGPT. Using Claude? See Claude Connector & Plugin.
This guide explains:
- What the Common Room ChatGPT app is
- What you need before you start
- How to install and connect it
- How to use it, from research to reporting to enrolling contacts in sequences
- Which Common Room skills come with the app
- How to fix common issues
Overview
The Common Room app connects ChatGPT to your Common Room workspace through the Common Room MCP Server. Once connected, ChatGPT can read your go-to-market data and write changes back to it.
ChatGPT can read:
- Account and contact signals, including product, community and intent activity
- Identity-resolved contact profiles and enrichment
- CRM data, product usage and engagement history
- Prospector results for companies and people you don't have yet
- Segment summaries: who is in each segment and why it matters
- A contact's full job history, with every company, title and date
- Rep activity and manager reporting: contacts researched, records actioned, contacts sent to sequences and segment tasks worked
ChatGPT can write:
- Create contacts and organizations (existing records are matched and updated, not duplicated)
- Convert Prospector results into Common Room records
- Build segments from a plain-language description, including team segments with match rules
- Rename, reassign or pin existing segments, and add records to them
- Log activities and add notes to a contact's timeline
- Update standard and custom fields on contacts and organizations
- Enroll contacts in a sequence, add them to a dialer call list, or export them to your CRM
Every read and write uses your own Common Room permissions. ChatGPT sees only what you can see in Common Room.
Common Room skills in ChatGPT
The app includes Common Room skills. Skills are built-in instructions that show ChatGPT how to run common workflows well, such as which data to pull for call prep or how to define pipeline before reporting on it. You don't need to select a skill. Describe what you want, and ChatGPT uses the matching skill.
| Skill | Use it for | Try |
|---|---|---|
Account Research | An account overview, signals, priority contacts and next steps | "Research datadog.com for me" |
Contact Research | One person's role, activity and signals | "Who is sarah.chen@acmecorp.com?" |
Call Prep | A brief for an upcoming meeting | "Prep me for my call with Figma tomorrow" |
Compose Outreach | A personalized message based on a contact's signals | "Draft an email to Marcus Rivera at Stripe" |
Prospect | Lists of net-new companies or contacts that match your ICP | "Find Series B fintech companies I haven't touched" |
Weekly Prep Brief | Prep for every external call in the coming week | "Prepare my week" |
Manager Report | A team snapshot, coaching flags and 1:1 prep for sales managers | "How's my team doing this week? Anyone I should talk to?" |
ROI and Attribution | Tying rep activity to Salesforce pipeline and closed-won deals | "Did our Job Change play lead to any pipeline in August?" |
Requirements
| Requirement | Details |
|---|---|
ChatGPT plan | A paid ChatGPT plan. Apps that connect to MCP servers aren't available on the Free plan. |
Common Room access | A Common Room user account with access to the workspace you want to query. |
MCP access enabled | Your Common Room admin hasn't turned off MCP access in Settings → MCP Server. |
ChatGPT workspace approval (Business, Enterprise, Edu) | Your ChatGPT workspace admin may need to allow the Common Room app before members can connect it. |
Each person connects with their own Common Room login. There is no shared service account.
Install and connect
Connect the app
- Open the Common Room app in ChatGPT.
- Click Add to ChatGPT.
- Sign in to Common Room when prompted and approve access.
- Return to ChatGPT. Common Room now appears in your connected apps.
Use it in a chat
- Start a new chat.
- Open the + menu, select More, then select Common Room.
- Enter your prompt.
Select Common Room in each new chat where you want to use it.
For ChatGPT workspace admins
On ChatGPT Business, Enterprise and Edu plans, workspace admins control which apps members can use. If members can't find or add Common Room, allow the app in your ChatGPT workspace settings, then ask members to connect it again.
For Common Room admins
- Go to Settings → Signals and integrations → MCP Server to see which users and AI assistants are connected.
- Use the same page to turn off MCP access for your whole workspace.
- Choose which contact actions members can take from AI assistants: sequence enrollment, call lists and CRM export.
How to use Common Room in ChatGPT
Ask in plain language. ChatGPT picks the right Common Room tools for you, so you never call them by name.
Account research
Research Datadog (datadog.com) for me
You get: an account overview, recent engagement signals, priority contacts and suggested next steps.
Optional: ask ChatGPT to add the people it finds as contacts and put them in a new segment.
Contact research
Who is sarah.chen@acmecorp.com?
You get: the contact's role, company, recent activity and signals across your connected sources.
Call prep
Prep me for my call with Figma tomorrow
You get: a brief covering the account, stakeholders, recent engagement and talking points.
Optional: after the call, ask ChatGPT to log an activity or add a note on each attendee's timeline.
Prospecting and list building
Find Series B fintech companies with 200–500 employees that I haven't touched yet
You get: a list of matching companies, which ones are already in Common Room and which are new.
Optional: ask ChatGPT to create the new organizations and add them all to a segment.
Outreach drafting
Draft an outreach email to Marcus Rivera at Stripe
You get: a personalized draft based on the contact's signals. Send it from your own email tool, or ask ChatGPT to enroll the contact in a sequence.
Updating your workspace
Add jane@acme.com as a contact with the title VP of Engineering at Acme Corp
Create a segment called "Enterprise Prospects Q3" for organizations
Set the custom field Plan type to "Platinum" for acme.com
Build and manage segments
Create a segment of VPs and Directors of Engineering at companies with 1,000+ employees
Build a team segment of healthcare companies with 200 to 5,000 employees for the Account Executive team, matched on the account owner's email
You get: a new segment built from your workspace's real fields, tags and teams, and how many records match. For team segments, ChatGPT asks how records should match to reps if you haven't said.
To change a segment later, ask in plain language, such as "Rename my Q4 Expansion segment and pin it to my team's Home view." ChatGPT can change a segment's name, description, teams, match rules and pinning. To change its filters, edit the segment in Common Room.
To audit your segments, ask "List my segments with summaries." Segments built from manual adds or uploads have no summary.
Enroll contacts in a sequence
Find VPs of Engineering at accounts that visited pricing this week and add them to my Q4 outbound sequence
ChatGPT finds the contacts, shows you the sequences and senders you can use, and enrolls them. It works with Outreach, Salesloft, HubSpot, Apollo, Gong, Groove and Zoom Engage sequences, and Salesforce campaigns. You can also add contacts to a dialer call list or export them to your CRM.
- If the sequence uses RoomieAI prompts, ask to review the personalized snippets first. Your edits are saved and reused next time.
- Each request covers up to 50 contacts, or a filter that matches up to 1,000.
- Results arrive after a short delay. Ask "Did everyone get enrolled?" to check each contact's status.
- Your Common Room admin controls which kinds of actions are allowed in your workspace.
Report on your team and ROI
Which segments drove the most sequence enrollments this quarter?
Top 10 reps by contacts researched this month
Prep me for a 1:1 with Sam
You get: counts of what reps did in Common Room, broken down by rep, team, segment, destination, month or week, over any window up to a year. Ask for the contacts or actions behind any number. Ask ChatGPT to chart the results.
- Admins can report on any team or the whole workspace.
- Managers with the Editor permission can report on the teams they manage. If your identity provider sends each user's manager to Common Room through SCIM, managers can also report on their direct reports, even reps who aren't on their team.
- To tie activity to pipeline, your Salesforce Opportunity object and the fields you want to analyze must be mapped into Common Room. ChatGPT confirms how you define pipeline and closed-won before it counts anything.
Tips
- Be specific: include a company domain or contact email when you have one.
- Mention your territory or role so ChatGPT can scope results.
- Before bulk changes, ask ChatGPT to summarize what it will create or update, then confirm.
- Refine prospect lists over a few turns rather than in one long prompt.
What the app can do
The app uses the same tools as the Common Room MCP Server. ChatGPT picks and calls them for you.
| Tool | What it does |
|---|---|
commonroom_get_catalog | Finds the object types, fields and filters in your workspace |
commonroom_list_objects | Searches contacts, organizations, segments (with summaries) and more, including full job history |
commonroom_create_object | Creates contacts, organizations, activities and notes |
commonroom_update_object | Updates existing contacts and organizations |
commonroom_create_segment | Builds a segment from a plain-language request, including filters, teams and match rules |
commonroom_update_segment | Changes a segment's name, description, teams, match rules and pinning |
commonroom_query_analytics | Reports rep activity, manager reporting and ROI (read-only) |
commonroom_list_action_destinations | Lists your connected sequences, campaigns, call lists and allowed senders |
commonroom_get_message_drafts | Shows RoomieAI snippets for review before enrollment |
commonroom_enroll_in_sequence | Enrolls contacts in a sequence, cadence, flow or Salesforce campaign |
commonroom_push_contacts | Adds contacts to a call list or exports them to your CRM |
commonroom_list_action_logs | Checks the outcome of each action, per contact |
commonroom_submit_feedback | Sends feedback on results to Common Room |
For required fields, ID formats and how records are matched, see Writing data to Common Room in the MCP Server guide.
ChatGPT doesn't send emails itself. When you enroll contacts in a sequence, your sequencing tool sends the messages on its own schedule.
Troubleshooting
| Issue | What to try |
|---|---|
Common Room isn't in the + → More menu | Confirm you're on a paid ChatGPT plan. On Business, Enterprise or Edu, ask your ChatGPT workspace admin to allow the app. |
ChatGPT doesn't use Common Room | Select Common Room from + → More in the current chat. It isn't on by default in new chats. |
The app doesn't work in a Project | Apps aren't currently supported inside ChatGPT Projects. Use Common Room in a regular chat. |
Connected, but no data comes back | Finish the sign-in flow, then disconnect and reconnect the app. Confirm you can see the data in Common Room. |
Authentication errors or a dropped connection | Your access may have expired or been revoked. Disconnect the app in ChatGPT and connect it again. |
A company or contact is missing | Search by domain or email instead of name. Check that the record exists in Common Room and that your role can see it. |
Results come from the wrong workspace | The app uses your default Common Room workspace. Include the Room ID in your prompt to target a different one. |
"Outside what you can report on" | Reporting follows your Common Room access. Admins can report on any team; managers need the Editor permission and can report only on teams they manage and their direct reports. |
"Contact actions are not enabled" | Ask your Common Room admin to allow contact actions for your workspace. |
You're not sure a sequence enrollment worked | Results arrive after a short delay. Ask ChatGPT to check the action status for those contacts. |
ChatGPT can't change a segment's filters | Editing filters isn't available from AI assistants yet. Edit the filters in Common Room. |
For specific error messages, see MCP Troubleshooting.
Frequently Asked Questions
Does this replace Common Room?
No. ChatGPT is a way to ask questions and take action. Common Room remains your source of buyer intelligence.
Is the app read-only?
No. It can create and update contacts, organizations, segments, activities and notes, and enroll contacts in sequences, call lists and your CRM.
Can ChatGPT see data I can't?
No. The app uses your own Common Room login and permissions.
Will ChatGPT send emails without my review?
No. ChatGPT only enrolls contacts in sequences when you ask, and you can review RoomieAI snippets first. Your sequencing tool sends the messages.
Do I need to pick a skill?
No. Skills come with the app and apply automatically. You can also ask for anything else in plain language.
Does everyone on my team need to connect?
Yes. Each person connects with their own Common Room account.
Can I use it on ChatGPT Free?
No. Apps that connect to MCP servers require a paid ChatGPT plan.
Can I use it with other AI tools?
Yes. See the Common Room MCP Server guide for Cursor, GitHub Copilot and other clients, or the Claude Connector & Plugin guide.
Still stuck?
Contact Common Room Support via email (support@commonroom.io).
